Customer may trade in their device to purchase any item from the Retail Outlet: iPhones, iPod, Mac, Apple Watch, Beats or Accessories.Customers are only required to bring in their smartphone or tablet. The box and cable aren’t required.

Exclusive Factory Mobile Sdn Bhd was established in the year of 2010 as smartphone retailer and wholesaler company. Factory Mobile’s Founder, En. Ahmad Faizal bin Fauzi believed that everyone can have their own smartphone that’s why Factory Mobile sell smartphone varies from new and second hand condition with high specs and good quality.

We have 10 branches in nationwide that carry Factory Mobile’s signage. Our HQ based at east coast Malaysia assisted by 60 numbers of staffs. As at to date we have a Xiaomi Concept Store, 2 Celcom Certified Partner Outlet and 2 Hybrid Uber Celcom retail outlet which make our customer’s base increase. Our services also consist of smartphone & laptop repair services, and our specialist team has been repaired and fixed more than thousands of devices every months. As a smartphone company, we strive to ensure that we always be the first choice of customers to trust with and we believe good customers come with great serve which is come from the heart.